Which room is right for us?Compare room types, layouts, amenities, beds and views.Room recommendations
Meet Laka GXI
Agentic AI for hospitality websites.
An autonomous AI hospitality agent designed specifically for hotels.
See Laka in actionWhich room is best for a family of four?
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LakaThe Deluxe Double Queen gives you the most space and keeps you closest to the pool.
Can you find dinner for 7 tonight?
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LakaThe Terrace has a table at 7:15. Want me to keep that moving?
Can I bring my dog?
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LakaYes. Pet-friendly rooms are available, and I can show you the policy before you book.
How far are you from the airport?
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LakaAbout 35 minutes from SEA. I can also help with transportation options.
Can I upgrade my stay?
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LakaA suite upgrade is available for your dates. Want to see the difference?
Is breakfast included?
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LAKAYes. Breakfast is included with your stay, and I can show you the hours and location.
Can you help plan tomorrow?
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LAKAAbsolutely. I can build a day around what you like and help with reservations along the way.
Your guests ask. Laka handles it.
Laka answers guest questions, helps travelers choose, drives direct bookings, supports reservations, recommends experiences and handles the routine guest conversations that consume your staff's time.
Direct bookingReservationsGuest service
Ask Laka
YOUR HOTEL'S DIGITAL AI ASSISTANT
A− A+
What should we do tomorrow?
Here are 3 ideas for tomorrow:
1
Waterfront market
View details
2
Lunch at The Terrace
Reserve table
3
Spa afternoon
View spa
book the lunch
Absolutely. I can help with that.
Ask a follow-up...
Across the guest journey
From choosing the stay to living it.
Laka moves with the guest from trip research and booking through the stay, helping with property questions, reservations, recommendations, transportation, upgrades, and everything in between.
What does the hotel have?Answer questions about amenities, rooms and property details.Property & room questions
Can you help with my stay?Support booking questions and reservation next steps in the conversation.Reservations
Where should we eat tonight?Recommend on-property and nearby dining that matches the guest.Dining recommendations
Can I book the spa tomorrow?Surface wellness options and help guests move toward a reservation.Spa & wellness
How do I get there?Help with airport transfers, driving questions and local transportation.Transportation
What should we do tomorrow?Build relevant ideas around the guest's interests, time and location.Local activities
Where should we go tonight?Match guests with nearby bars, entertainment and evening experiences.Nightlife recommendations
What are the hotel policies?Answer approved questions about cancellation, pets, deposits and more.Policy questions
Can I upgrade my stay?Surface relevant room and experience upgrades without adding staff work.Upgrades
What happens when we arrive?Handle check-in, checkout, parking, arrival and departure questions.Arrival & checkout
Help me plan the stay.Turn questions into a personalized itinerary before and during the trip.Trip planning
Business outcomes
More bookings. Less work.
Laka turns every website visit into a conversation. Guests get immediate answers while they're deciding where to stay, what to reserve and how to spend their trip, while repetitive questions move off your team's plate.
+38%
More direct booking activity
Keep high-intent guests engaged and moving toward a reservation.
72%
Routine questions handled automatically
Give guests immediate answers without involving the front desk.
46%
Fewer repetitive calls
Reduce the everyday questions that interrupt your staff.
+31%
More ancillary reservation activity
Surface dining, spa, experiences, upgrades and other revenue opportunities.
One agent. Every guest.
Every guest gets an agent.
A guest arrives with a question. Laka takes it from there.
Laka understands what the guest is trying to accomplish, finds the right information and moves the conversation forward. No searching. No waiting. No staff involvement unless it's actually needed.
Ask Laka
YOUR HOTEL'S DIGITAL AI ASSISTANT
A− A+
Which room is best for a family of four?
These two options fit a family of four especially well:
Deluxe Double Queen
Most space and closest to the pool.
View room
Family Suite
Separate living area and resort view.
Compare rooms
Can I bring my dog?
Yes. Pet-friendly rooms are available, and I can show you the property policy before you book.
Ask a follow-up...
ALWAYS ON
Your hotel keeps selling when the reservation desk is closed.
Questions do not wait for office hours. Laka answers, guides and keeps the stay moving around the clock.
24hours a day
365days a year
MOTION / GUEST EXPERIENCE
AUTOMATED GUEST ASSISTANCE
Your front desk has better things to do.
The same questions arrive every day through calls, email, chat and the desk. Laka handles the routine ones instantly, and brings your team in only when a person is actually needed.
The front desk doesn’t need another screen.
It needs fewer interruptions.
It needs fewer interruptions.
INCOMING GUEST QUESTIONSHANDLED BY LAKA
What time can I check in if I arrive before the standard check-in time?
Resolved
Is valet parking available, and what is the nightly cost?
Resolved
Can I reserve an ocean-view room for our anniversary stay next weekend?
Resolved
Do you allow dogs, and are there any pet fees or size restrictions?
Resolved
Is breakfast included with my reservation, or is it a separate charge?
Resolved
Can you recommend a good restaurant nearby that is open late tonight?
Resolved
Do you have airport transportation, or should we arrange a car service?
Resolved
Are there any spa appointments available tomorrow afternoon for two guests?
Resolved
Can I add a late checkout to my reservation for Sunday morning?
Resolved
Is the pool heated, and what hours is it open for guests?
Resolved
What is the best way to get to the hotel from the airport during evening traffic?
Resolved
Can I have extra towels and pillows sent to the room after we arrive?
Resolved
Do you offer connecting rooms for families traveling with children?
Resolved
Can you help arrange a birthday surprise or champagne in the room before check-in?
Resolved
Are there any good local activities for families within walking distance of the hotel?
Resolved
Can I book dinner at the hotel restaurant for tonight around 7:30 p.m.?
Resolved
Is there a resort fee, and what amenities are included with it?
Resolved
Do you have accessible rooms with a roll-in shower available for these dates?
Resolved
Can you recommend transportation options for getting to the convention center tomorrow morning?
Resolved
Are there any room upgrades available if we want more space for a three-night stay?
Resolved
What time does the fitness center open, and do I need a room key to access it?
Resolved
Can I store luggage at the hotel if I arrive before my room is ready?
Resolved
Do you have any romantic packages that include dining or spa services?
Resolved
Is there a shuttle to nearby attractions, or should we use rideshare?
Resolved
Can you suggest what we should do tomorrow if we only have one full day in town?
Resolved
Routine requests handled without staff involvement
BUILT FOR HOSPITALITY
Agentic AI, designed specifically for hospitality.
General AI can answer a question. Hospitality requires an agent that can follow the guest as the conversation changes, understand what they’re trying to accomplish and determine what should happen next.
That’s what makes Laka agentic.
01
CONTEXT
Knows the property.
Rooms, amenities, policies, dining, services, transportation and the information your hotel approves.
02
INTENT
Understands the guest.
Keeps context through follow-up questions, changing plans and the decisions a traveler is trying to make.
03
ACTION
Moves things forward.
Answers, recommends, guides and surfaces the next relevant booking or reservation opportunity.
LAKA GXI
Give every guest an answer before they call.
Laka handles questions, recommendations, reservations and next steps in the moment, while your team stays focused on the property.
See Laka in action01DiningRecommend, answer and guide toward a reservation.
02Spa & wellnessSurface treatments and availability in context.
03ExperiencesTurn a question into something worth doing.
04UpgradesIntroduce the right option when the moment makes sense.
Hospitality has software.
Now it has an agent.
Laka GXI answers, recommends, sells, guides and helps book, automatically, around the clock.
Put Laka to work